FAQ

You’ve got questions, we’ve got answers.

How long does shipping take?

In-stock hammocks will ship same day for orders placed before 3 pm PT.

Our hammocks ship free in the U.S. and generally arrive within 2-5 days of ordering.

If you want to expedite shipping, that’s possible at checkout!

How do I hang my hammock?

The possibilities are endless! Our hammocks are very versatile and work in a wide range of hanging scenarios. Our suggested dimensions (listed on each product page) are meant to help you achieve maximum comfort .

We also offer more detailed guidance in the “Hammocking 101” Guidebook that comes with your hammock.

And our beloved Hammock Concierge is always here to help you out!

What’s your return policy?

If you aren’t happy, neither are we. 30-Day Returns are simple and free - we’ll provide you with a label to print and ship back.

If you have questions or problems with your hammock, we’re always happy to help.

I have even more questions!

We’ve got you covered. We’re hammocking experts and we love to share our wisdom.

Check out our detailed FAQ for fast answers.

The Hammock Concierge is on call for those really tough relaxation challenges. Email us at concierge@yellowleafhammocks.com.